Once you decide to reject an applicant, scroll to the bottom of the Stages tab in the applicant's file and click the Reject button. You’ll be given the option to send a rejection email or reject the applicant without sending an email. All rejection actions are traced in the Streams tab of the applicant's file.
Reject an Applicant
For consistency, when rejecting applicants that applied to the same job, the rejection email will be identical, as it was assigned to the job's workflow when the posting was created. To reject an applicant, click Reject from an applicant file, use the panel to review the email content, and then click Send.
Note: The rejection notification template is created and stored in the message templates library. If you make changes to the email when rejecting an applicant it will not alter the standard template. The changes will only apply to that specific message.
Reject an Applicant (without sending email)
When selecting "Reject without sending email," the candidate will not be aware of any change in their application status, and they will not receive a rejection notification.
Tip: When rejecting applicants, it's best to have consistent processes. Enabling disposition codes or adding comments for the reason why they were rejected is suggested.